At 4CLOUD we offer an industry-leading SLA to host your workloads. With 99.96% monthly availability for all our infrastructure products, we protect our customers at a level that surpasses most other services.
We are able to provide you a strong SLA and assurance because of the hardware we use, our organizational discipline, and our operational excellence in providing a high-class service.
4CLOUD commits that4CLOUD Cloudbox and 4CLOUD Backup Online services will be available 99.96% or more of the time in a given calendar month.
As part of our SLA we offer:
- the guarantee of promptly addressing issues and solving any problem;
- applying service credits to your account should SLA terms not be respected;
- low risks;
- a balance between the quality of service and costs.